PayID® Fast Secure Payments

Documents are checked in person only. No date of birth is shared online. A trusted adult or official checks your physical ID in person. You control when to share it — never stored on our servers. To be eligible to use a PayID for a PayTo agreement, the account must be eligible to send and receive NPP payments. Technical interruptions may occur and some payments may be delayed e.g. for security screening.
Yes, and you can use your ABN as your PayID while using your mobile number as your personal PayID. Contact the bank where you set up your PayID and ask to put it into a ‘transfer state’. Your PayID is a unique identifier that can only be registered at one bank and linked to one eligible account. You should never share your personal information with people you don’t trust. PayID lets you receive money in your online banking fast, using a piece of information such as a mobile number or email address. You should check the business or organisation you’re paying is legitimate before you send a payment, regardless of the payment method you choose to use.
You can transfer your PayID to a different account within ANZ or from another financial institution in ANZ Internet Banking. You can set up a PayID using your ACN or ABN, in addition to a PayID gaming platform Australia attached to your mobile or email address. This is crucial to the set up process as we will send a verification code to your ANZ registered mobile number or email to confirm it’s you setting up a PayID.
It’s typically built into the ‘Pay Anyone’ section in your online banking. If you believe you have been scammed, please contact your financial institution. When using PayID, stop and check you’re paying the right person or business before you hit send. Contact your financial institution if you think you’ve been ‘scambled’. If you are asked to transfer funds to a PayID on an illegal gambling site, it is almost certainly a scambling website.
Please contact your financial institution for more information. Your PayID may be locked and subject to a security investigation. To receive money, share your PayID with the person paying you. The name linked to the PayID will be displayed for you to confirm before you send money. If you are having trouble closing your account, please contact your financial institution. PayIDs can be managed and deregistered in your online banking.
A mobile number, email address or ABN/ACN can only be registered once across all financial institutions in Australia. For example, it may be because it is already linked to another bank account at another financial institution. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.
A unique PayID will be generated for you, typically an email address, that’s linked to the business or organisation. You’ll start to see PayID being offered as a payment method across many businesses and organisations. Check with your financial institution what these limits are, as they may vary between financial institutions. Some payments may be subject to security checks which could delay a payment. If you believe someone is using your details as their PayID, please contact your financial institution.
PayIDs are managed by the financial institutions you registered them with. Both services add a layer of security to payments made in your online banking. It checks the account name, BSB, and account number you’ve entered against the details held by the recipient’s bank and displays a match outcome. When you send money to a PayID, you’ll see the name of the person or business it’s linked to, helping ensure your money goes to the right place. Payments to a PayID are sent through Osko, which means payments will typically be sent fast in under a minute, even between different financial institutions. A PayID is an easy-to-remember piece of information such as your mobile number or email address that’s linked to your bank account, that you can use to receive payments.